Privacy and Cookie Policy for Carlo Italian Bistro-Deli

Effective Date: 6th October 2023

Carlo Italian Bistro-Deli ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, disclose and protect your personal information when you use our website and online reservation services. By using our website and providing your personal information, you agree to the practices described in this policy.

  1. Collection of Personal Information
    We collect personal information, such as your name, email address, phone number, and reservation details, when you voluntarily submit it through our online reservation form. We use this information solely for the purpose of confirming and managing your reservation and will not share it with third parties for marketing purposes.

  2. Use of Personal Information
    We use the personal information you provide to us only for the following purposes:
    - Confirming and managing your reservations.
    - Contacting you regarding your reservation if necessary.
    - Improving our services and customer experience.

  3. Use of Analytical Cookies
    We use analytical cookies to gather anonymous data about how visitors use our website. These cookies help us understand how visitors interact with our site, which pages are most popular, and other browsing behaviors. The information collected is used for statistical analysis and to improve the content and functionality of our website. By using our website, you consent to the use of these analytical cookies.

  4. Disclosure of Personal Information
    We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website or conducting our business, as long as these parties agree to keep this information confidential.

  5. Security
    We implement a variety of security measures to maintain the safety of your personal information. We use SSL (Secure Socket Layer) technology to ensure that your information is encrypted and transmitted securely.

  6. Your Rights
    You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us.

  7. Changes to this Policy
    We reserve the right to update or change this Privacy and Cookie Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

    Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:

Carlo Italian Bistro-Deli
3 Hampton Terrace
Beacon Hill Road,
Beacon Hill
GU26 6NR

01428 288170

Last Updated: 6th October 2023